Ticket #3256 (closed bug: fixed)

Opened 14 months ago

Last modified 14 months ago

[Trac] New users not able to create tickets?

Reported by: umccullough Owned by: haiku-web
Priority: normal Milestone: R1
Component: Website/Trac Version: R1/pre-alpha1
Keywords: Cc:
Blocked By: Platform: All
Blocking:

Description (last modified by mmlr) (diff)

Possibly an issue with newly register users trying to create tickets.

Haven't tried myself, but the following log from #haiku explains:

[09:30] <syst3mcr4sh_> hello people... can someone help me with dev.haiku-os.org? After I log in I can't create a new ticket. I registered yesterday. Is this normal?
[09:30] <syst3mcr4sh_> I want to report a bug actually.
[09:33] <syst3mcr4sh_> any other way to report a bug? Should I post in haiku development mailing list? Anyone? Please....
[09:37] <luroh> syst3mcr4sh_: new account or old?
[09:38] <syst3mcr4sh_> new. registered yesterday
[09:38] <umccullough> you should see a new ticket option in the bar on the upper right
[09:38] <umccullough> once logged in
[09:39] <umccullough> and there should be something at the upper right that says "logged in as XXX"
[09:40] <syst3mcr4sh_> logged in as syst3mcr4sh.. I press new ticket and Trac gives me this output "Error: Forbidden TICKET_CREATE privileges are required to perform this operation"
[09:40] <umccullough> interesting
[09:40] <syst3mcr4sh_> tried once more right now
[09:40] <umccullough> must be a recent change broke something
[09:40] <umccullough> logged out and back in?
[09:40] <syst3mcr4sh_> yeap.
[09:41] <umccullough> I'll post a ticket

Change History

Changed 14 months ago by umccullough

Whoops, didn't put the curly braces on their own line... and I don't have permissions to fix it :/

Changed 14 months ago by mmlr

  • description modified (diff)

Changed 14 months ago by luroh

Problem solved (ticket #3257 created), the verification email was reportedly found in the Hotmail spam folder.

Changed 14 months ago by anevilyak

  • status changed from new to closed
  • resolution set to fixed

Thanks for the note!

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