#5880 closed bug (fixed)
Reboot and Shutdown not working correctly (don't reopen, create new ticket)
| Reported by: | jahaiku | Owned by: | tqh |
|---|---|---|---|
| Priority: | normal | Milestone: | R1/beta2 |
| Component: | Drivers/ACPI | Version: | R1/alpha1 |
| Keywords: | hang shutdown reboot | Cc: | umccullough, secris1@… |
| Blocked By: | Blocking: | ||
| Platform: | All |
Description
This is gcc4 build of hrev36566 on Acer Aspire One 150 (Intel Atom n270).
Now since ACPI is enabled I see the following behaviour on my NetBook:
Reboot: System is shutting down, but when the reboot should be done the screen gets blank and nothing more happens (not reboot)
Shutdown: System is shutting down and the little status dialog is showing things which happens, but at the end the dialog is gone, but the system is NOT powered off. (BackgroundImage is shown - I got no dialog, that shutdown failed)
Attachments (1)
Change History (28)
follow-up: 2 comment:1 by , 14 years ago
follow-up: 3 comment:2 by , 14 years ago
Replying to tqh:
Can you try going in to kernel debugger (ctrl + alt + sys req + d) and see what the end lines of the command 'syslog' returns?
What is "sys req" Key?
comment:3 by , 14 years ago
comment:4 by , 14 years ago
Sorry for the late answer:
I have tried to go to the kernel debugger, but this is NOT possible.
So I think that the kernel is not running anymore.
comment:5 by , 14 years ago
I have the exact same problem as described in this ticket.
ctrl+alt+sysreq+d doesn't open the kernel debugger. It seems to me the system is very far at shutting down and therefore cannot show the debugger anymore. Even the LCD backlights are turned off when I try to reboot.
Are there any logs I could post? The system is an Acer One A110 running the Alpha2 anyboot image.
comment:6 by , 14 years ago
I have retryed with hrev36888, which includes the new ACPI, but the reboot isn't working after this update, too.
follow-up: 8 comment:7 by , 14 years ago
| Keywords: | hang shutdown reboot added |
|---|
I'm also getting a hang on shutdown/reboot. It says "shutting down..." but never leaves that screen.
Core i7 930 with GIGABYTE GA-X58A-UD3R motherboard, running Alpha 2.
comment:8 by , 14 years ago
Replying to intermittentTransmission:
I'm also getting a hang on shutdown/reboot. It says "shutting down..." but never leaves that screen.
Core i7 930 with GIGABYTE GA-X58A-UD3R motherboard, running Alpha 2.
my acer 5620 shuts down properly with the rv:37048 but do not restart,it goes down all the way,says "restarting" and stays that way. it could be that the ("SIGNAL UP") feature of the acer laptops that prevents them from shutting down or restarting,as this feature constantly keeps searching for wifi connections?
comment:9 by , 14 years ago
when my acer extensa 5620 is connected to a wifi it reboots properly,but when i'm in area where there is no wifi the system won't reboot.
so it looks like my message above has been confirmed by this behavior a couple of days ago.
comment:11 by , 14 years ago
comment:13 by , 13 years ago
| Blocking: | 7665 added |
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comment:14 by , 13 years ago
comment:15 by , 12 years ago
| Resolution: | → fixed |
|---|---|
| Status: | new → closed |
Closing this as fixed, reopen if it is not.
comment:16 by , 10 years ago
Not fixed for my Acer Aspire One. The screen stay blue (the background haiku blue). I remember that on rare occasion is got black and also stuck there forever.
comment:17 by , 10 years ago
| Cc: | added |
|---|---|
| Resolution: | fixed |
| Status: | closed → reopened |
I also have an Acer Aspire One AOA150, and this is not resolved for me. Another user in IRC reported his AOA150 is also still showing this problem.
Reopening the issue again.
comment:19 by , 10 years ago
| Cc: | added |
|---|
comment:20 by , 10 years ago
Yep, same problem is still occurring on my AOA110 with a nightly build from last week. I hope to find some time to dive in to the problem, but I doubt I can contribute anything useful since ACPI/Bios etc are very low level.
Any pointers? :)
comment:23 by , 6 years ago
Well a similar problem on my machine, with currently build hrev51776. Reboot works fine but on shutdown the system freezes and gets stuck (desktop still visible with the shutdown dialog window)and i have to power it off over the PSU switch.
Weird thing sometimes the shutdown works.
Attached a syslog.
comment:25 by , 5 years ago
| Resolution: | → fixed |
|---|---|
| Status: | reopened → closed |
Closing this as there was no response and this one just gets reopened. It has old outdated info. If you have issues with shutdown, don't reopen this ticket, create a new ticket with title 'Shutdown fails on XXX' where XXX is your hardware.
comment:26 by , 5 years ago
| Summary: | Reboot and Shutdown not working correctly → Reboot and Shutdown not working correctly (don't reopen, create new ticket) |
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comment:27 by , 4 years ago
| Milestone: | R1 → R1/beta2 |
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Assign tickets with status=closed and resolution=fixed within the R1/beta2 development window to the R1/beta2 Milestone
Can you try going in to kernel debugger (ctrl + alt + sys req + d) and see what the end lines of the command 'syslog' returns?
Also what 'threads' and 'sc <threadnr>' shows for any interesting threads can also help.
Typing 'co' should continue, leaving the debugger.