Cannot login to Gerrit

[bitigchi]

I get a "Forbidden", then a "Server error" after a refresh.

[kallisti5]

I'm not seeing this here. Could you provide some step-by-step context on how you were logging in?

Also could use:

• Browser
• Time / Date of login attempt
• Screenshots of issue

[bitigchi]

• I've tried with Web+, Epiphany, and Safari on both Haiku and macOS.
• 2023/03/03, around 11:20 GMT +3
• Screenshots attached

[bitigchi]

first

[bitigchi]

second

[kallisti5]

yikes. ok. I'm going to walk through some gerrit upgrades today to see if it helps. We have fallen behind a bit in upgrading gerrit.

[kallisti5]

I went ahead and upgrades us from Gerrit 3.4 to 3.6. Could you give it another try and let me know if you still run into this?

[bitigchi]

Still ongoing. Tried with variations of Wi-Fi, Cellular, Adblock-Pihole turned off, and Github mobile authentication disabled.

Please let me know if you need anything specific from me.

[kallisti5]

Ok. The suspect cause was a large number of email adjustments over time in github and in gerrit.

I tried to resolve it unsuccessfully by doing the following...

• Checkout All-Users.git
• git fetch origin refs/meta/external-ids:external
• echo -n "username:bitigchi" | sha1sum
• git rm xx/xxxxxxxxxxxxxxxxxxxxxx
• git commit -a -m "doing stuff"
• git push origin

Didn't work :sigh: "com.google.gerrit.server.account.AccountException: Cannot assign external ID "username:bitigchi" to account 1000XXX; external ID already in use."

[kallisti5]

Ok. We noticed in IRC that while bitigchi only had a username:bitigchi mapping, the rest of us (tm) had:

$ grep -R "externalId" | cut -d" -f2 | sort | cut -d: -f1 | uniq -c
447 github-oauth
145 mailto
453 username

I also realized I pushed to that external-ids ref wrong. I redid it and am waiting on bitigchi to test/confirm

• Checkout All-Users.git
• git fetch origin refs/meta/external-ids:external
• echo -n "username:bitigchi" | sha1sum
• git rm xx/xxxxxxxxxxxxxxxxxxxxxx
• git commit -a -m "doing stuff"
• git push origin HEAD:refs/meta/external-ids

[bitigchi]

Confirmed fixed! Thank you kallisti5 very much for your continuous effort!