Opened 7 years ago
Closed 7 years ago
#13581 closed bug (fixed)
Intermittent no USB mouse or keyboard function on installs
| Reported by: | vidrep | Owned by: | mmlr |
|---|---|---|---|
| Priority: | normal | Milestone: | Unscheduled |
| Component: | Drivers/USB | Version: | R1/Development |
| Keywords: | Cc: | ||
| Blocked By: | Blocking: | ||
| Platform: | x86-64 |
Attachments (17)
Change History (41)
by , 7 years ago
| Attachment: | HP Compaq Elite 8300 added |
|---|
comment:1 by , 7 years ago
| patch: | 0 → 1 |
|---|
by , 7 years ago
| Attachment: | Foxconn G41MXE added |
|---|
by , 7 years ago
| Attachment: | Dell Optiplex 780 added |
|---|
comment:2 by , 7 years ago
comment:3 by , 7 years ago
Downloaded hrev51257 x86_64 anyboot image. When the installer screen comes up, I have no USB mouse or keyboard functions. As before, this behaviour has been replicated on the same three PC's as listed above.
comment:4 by , 7 years ago
| Component: | - General → Drivers/USB |
|---|---|
| Owner: | changed from to |
comment:5 by , 7 years ago
I have attached a serial log of hrev51259 x86_64 booting, no USB mouse or keyboard functions, and then going into KDL when attempting to shutdown with a single press of the power button.
by , 7 years ago
| Attachment: | hrev51259_x86_64.txt added |
|---|
comment:6 by , 7 years ago
| patch: | 1 → 0 |
|---|
comment:7 by , 7 years ago
It happened again with an attempted install of hrev51301 x86_64.
Downloaded hrev51301 x86_64 anyboot image. Burned to a CD.
Downloaded a second hrev51301 x86_64 anyboot image. dd to a USB stick.
Multiple attempts to install to two different PC's using both USB and CD failed with no USB mouse or keyboard functions.
Finally, I was able to install to the HDD using the USB stick. However, after a pkgman update to hrev51303, I again had no USB mouse or keyboard functions after a reboot.
I have attached all of the syslogs associated with this install.
by , 7 years ago
| Attachment: | previous_syslog added |
|---|
comment:8 by , 7 years ago
| patch: | 0 → 1 |
|---|
by , 7 years ago
by , 7 years ago
| Attachment: | syslog.old added |
|---|
comment:9 by , 7 years ago
| Summary: | Updating to hrev51247 x86_64 - no USB mouse or keyboard → Intermittent no USB mouse or keyboard function on installs |
|---|
comment:10 by , 7 years ago
I finally managed to boot to desktop again with mouse and keyboard functions. However, clicking on any item in the deskbar caused a baffling series of KDL's which I escaped with "co" command.
I have attached the syslogs and a Web+ debug report that was generated from this session.
by , 7 years ago
| Attachment: | previous_syslog.2 added |
|---|
by , 7 years ago
by , 7 years ago
| Attachment: | WebPositive-904-debug-23-07-2017-13-51-19.report added |
|---|
comment:11 by , 7 years ago
This is getting more fun every time I boot. Attached is the latest KDL. This one was triggered after trying to initiate shutdown by pushing the power on/off button.
by , 7 years ago
| Attachment: | IMG_0005.JPG added |
|---|
comment:13 by , 7 years ago
Would be nice if you could boot a 32-bit Haiku and wait for a few mins before collecting syslog. If USB is working and not reporting the same 'reset' a lot then there is a 64 bit problem in USB-stack somewhere.
comment:14 by , 7 years ago
It happened again today with fresh install of hrev51340 x86_gcc2 and hrev51340 x86_64. I have attached the first boot syslog for each as well as a diff of the sylogs.
by , 7 years ago
| Attachment: | syslog_x86_64 added |
|---|
by , 7 years ago
| Attachment: | syslog_x86_gcc2 added |
|---|
by , 7 years ago
| Attachment: | syslog_diff added |
|---|
comment:16 by , 7 years ago
I don't know if the diff between x86_gcc2 and x86_64 syslogs can be readable anyway. Too much differences everywhere. Manual comparison will be needed.
comment:17 by , 7 years ago
I tried a different approach this morning:
Format x86_64 partition.
Install hrev51308 x86_64 to partition (working OK)
Pkgman update to hrev51345 x86_64
Reboot x86_64 partition - no USB mouse or keyboard functions
Shutdown system with single push of power on/off button
Boot x86_gcc2h partition
Mount x86_64 partition
Copy syslog (rename to syslog_hrev51308_hrev51345)
Attach to this ticket :)
by , 7 years ago
| Attachment: | syslog_hrev51308_hrev51345 added |
|---|
comment:18 by , 7 years ago
After switching off the power for the night (as I normally do), I booted the install this morning and everything works normally. I have attached the syslog from todays working boot which you can compare to my non-working boot sylog (syslog_x86_64) attached earlier.
by , 7 years ago
comment:19 by , 7 years ago
One additional note to add. Last night after a fresh install and the usual no USB mouse or keyboard, I disconnected all USB devices and used a PS2 mouse and keyboard and rebooted. Same thing - no mouse or keyboard functions. So maybe unrelated to USB? This only happens on 64 bit.
comment:20 by , 7 years ago
There is a pattern emerging with this issue (see comment 18). Last night I did a pkgman update from hrev51346 working) to hrev51349. After rebooting there was no mouse or keyboard. Even after several attempts at a fresh install of hrev51349 it was the same. I then shut off all power to the PC for the night (on power bar). This morning I boot and all is working normally. I have attached yet another syslog from this morning.
by , 7 years ago
comment:22 by , 7 years ago
I haven't seen this issue lately. Leave the ticket open, and I will follow up with a report in another month or two. I want to be certain.
comment:23 by , 7 years ago
I have not had this happen again since my last comment 2 months ago. Let's consider the problem fixed and close the ticket.
Issue is not present when updating x86_gcc2h on these same three PC's. So, only a 64 bit Haiku problem.