Opened 7 years ago
Last modified 3 years ago
#14136 assigned bug
Trac verification email
Reported by: | irtusb | Owned by: | kallisti5 |
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Priority: | normal | Milestone: | |
Component: | Sys-Admin | Version: | |
Keywords: | Cc: | ||
Blocked By: | Blocking: | ||
Platform: | All |
Description
Through the years it has been a common thing to see new users reports on IRC about not getting the verification email when registering to Trac.
I blame some spam filters who can just delete the message before going to inbox.
In order to check what reasons may have a spam filter to do this I ran a simple mail sending test using an online tool and got the following report:
In summary report notices:
- Missing Message-Id: header
- Your message is not signed with DKIM
- You do not have a DMARC record
- There is no html version of your message
- Your message does not contain a List-Unsubscribe header
Change History (7)
comment:1 by , 7 years ago
comment:3 by , 6 years ago
Owner: | changed from | to
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Status: | new → assigned |
We now score 8.4/10. Here's what it says:
Your message is not signed with DKIM DomainKeys Identified Mail (DKIM) is a method for associating a domain name to an email message, thereby allowing a person, role, or organization to claim some responsibility for the message. You do not have a DMARC record A DMARC policy allows a sender to indicate that their emails are protected by SPF and/or DKIM, and give instruction if neither of those authentication methods passes. Please be sure you have a DKIM and SPF set before using DMARC. You do not have a DMARC record, please add a TXT record to your domain _dmarc.haiku-os.org with the following value: v=DMARC1; p=none Verification details: mail-tester.com; dmarc=none header.from=haiku-os.org From Domain: haiku-os.org DKIM Domain: Your server 62.210.188.85 is successfully associated with walter.haiku-os.org
comment:4 by , 4 years ago
Still happening, I had to manually validate user "elwood" (mail provider: sfr.fr, in case it matters).
For reference the procedure to manually validate an user:
- Go to trac Admin Accounts/Users page
- Find and click the user in the list
- Change their email to something else
- Change the email back and click "skip verification email"
But it would be nice to fix this as I can only wonder how many users gave up on creating an account because of this.
comment:5 by , 4 years ago
Still happening. Thanks to the friendly admin to send me the token directly. https://discuss.haiku-os.org/t/trac-account-email-verification-doesnt-get-delivered-to-outlook-com/10437
comment:6 by , 3 years ago
Component: | Website/Trac → Sys-Admin |
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Keywords: | verification removed |
Our current score is 8.3/10. The two things it lists now:
-0.14 MISSING_MID Missing Message-Id: header Your message is not signed with DKIM You do not have a DMARC record
It appears we do have a SPF record but not a DMARC record. I'm also not sure why we aren't sending Message-Ids. Those both seem like they should be fixed at the system administration level.
related #12947