Haiku not shutting down

[vidrep]

hrev52013 x86_gcc2h

Shutdown...->Power off

System will begin shutdown but hang at the "Shutting down..." notification. No mouse or keyboard available.

Tested hrev52009 -working hrev52013 - not working

Syslog attached

[cocobean]

Reviewed with hrev52013 x86_64. Shutdown works my hardware. Specific to x86?

[vidrep]

Narrowed it down further

hrev52009 - working

hrev52012 - not working

It isn't arch specific. It does it on both x86_gcc2h and x86_64, but on only one of my PC's.

[waddlesplash]

hrev520010 & hrev520011 reverted in hrev52016, please retest after that.

[vidrep]

After updating to hrev52017 the Dell PC still intermittently hangs on shutdown.

[korli]

I'm confused. Is it correct to interpret that this issue isn't related to the reverted commits? Or the commits make the issue easier to reproduce?

[cocobean]

Reviewed with hrev52084 x86_gcc2. Now happens on my HP laptop,

1. shutdown -q : this hangs the machine. No mouse/keyboard. Have to power down machine.
2. shutdown -r : this shutdowns (soft reboot) and reboots properly without issue.
3. shutdown -s or shutdown from Desktop Menu GUI: Same issue as 1.

NOTE: No shutdown issues with hrev52084 x86_64.

[tqh]

This sounds like some process or driver hangs before shutdown is even called. Hard to debug without trying to capture info from KDL or logs.

I would also like to know if hrev52303 or later works better.

[vidrep]

I updated to hrev52775 x86_64, and the Dell Optiplex 780 still hangs on shutdown.

[vidrep]

Tried again today after updating to hrev53523. It's still not shutting down.

[vidrep]

Tried with hrev53903 x86_64. Still hanging as before.

[waddlesplash]

Can you enter KDL via the keyboard shortcut and get a backtrace?

[vidrep]

No keyboard when it hangs.

[waddlesplash]

The KDL shortcut often works, even if userland and input_server are hung, because it's handled in the PS/2 driver itself. If interrupts are disabled, then you're out of luck completely; but it's worth a shot if you have not tried it yet.

[vidrep]

Tested again with hrev54958 x86_64 - no change, still hanging on shutdown

[tqh]

If the shutting down window is still visible, it seems like a deadlock in one of the drivers or apps, as the last thing before actually shutting down would just be the blue background. So listing what apps and drivers are running at shutdown is probably good info.

[vidrep]

This sounds like the same issue recently discussed in the forum since the Beta 3 release. ​https://discuss.haiku-os.org/t/the-computer-hangs-when-shutting-down-system/11115