[Panasonic CF-T8] Systems hangs on desktop start

[maylayhdev]

Laptop is able to boot with vesa graphics, but locks up immediately after reaching the desktop. The mouse is visible and can be moved briefly. Occasionally the deskbar and icons can be seen. KDL will not open after the system has locked up.

Able to reproduce on another laptop of the same model, ruling out singular hardware issue.

Syslog probably incomplete due to no serial port.

[maylayhdev]

Attempted boot through USB on hrev52230

[maylayhdev]

syslog from attempted USB boot from hrev49662-x86_gcc2

[waddlesplash]

Does the screen actually stop redrawing, or is the mouse/keyboard just broken? Because:

KERN: ps2: devfs_publish_device input/touchpad/ps2/synaptics_1, status = 0x00000000
KERN: ps2: reset failed
KERN: ps2: devfs_publish_device input/mouse/ps2/2, status = 0xffffffff
KERN: ps2: reset failed
KERN: ps2: devfs_publish_device input/mouse/ps2/3, status = 0xffffffff
KERN: ps2: devfs_publish_device input/keyboard/at/0, status = 0x00000000
KERN: Running post install script /boot/system/boot/post-install/fix_openssh_config_paths.sh ...
KERN: Running post install script /boot/system/boot/post-install/sshd_keymaker.sh ...
KERN: ps2: keyboard found
KERN: usb_disk: operation 0x35 failed at the SCSI level
KERN: usb_disk: request_sense: key: 0x05; asc: 0x20; ascq: 0x00; Invalid command operation code

It's possible this is either the PS2 errors or the usb_disk errors. There were a number of fixes to the PS/2 bus as well as some to other areas that might affect this recently, so trying a new nightly and seeing what the syslog is like from that would be helpful.

[maylayhdev]

syslog from attempted USB boot on hrev52525-x86_gcc2

[waddlesplash]

Hmm, it appears to get slightly farther now. Please try Blacklisting the iprowifi4965 driver and see if you still have the same issue.

[maylayhdev]

Blacklisting iprowifi4965 does not appear to make a difference. Corresponding syslog for reference.

[maylayhdev]

lspci taken from Linux Mint 19

00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
00:19.0 Ethernet controller [0200]: Intel Corporation 82567LM Gigabit Network Connection [8086:10f5] (rev 03)
00:1a.0 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.7 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 [8086:2946] (rev 03)
00:1d.0 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.3 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1d.7 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M-E LPC Interface Controller [8086:2917] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
02:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]
03:00.0 CardBus bridge [0607]: Ricoh Co Ltd RL5c476 II [1180:0476] (rev ba)
03:00.2 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 21)

[waddlesplash]

Can you please retest this with a recent nightly?

[waddlesplash]

No reply.

[nielx]

Remove milestone for tickets with status = closed and resolution != fixed