Opened 9 months ago

Last modified 7 months ago

#14801 new bug

Default mail app refuses to check my inbox and fails when trying to configure the folders

Reported by: mpxlbs Owned by: czeidler
Priority: normal Milestone: Unscheduled
Component: Applications/Mail Version: R1/Development
Keywords: Cc:
Blocked By: Blocking:
Has a Patch: no Platform: All

Description (last modified by diver)

Using hrev52713 x64 in UEFI mode.

I use One.com and have been for about 3-4 years now. Their server settings are:

imap v4
imap.one.com:ssl:993
send.one.com:ssl:465
Use Authentication: Yes
Use SSL/TLS/STARTTLS: Yes

Set up the e-mail application as follows.

Accounts
 MyEmail@MyDomain.CC
  Account name:  MyEmail@MyDomain.CC
  Real Name: MyRealName
  Return address:  MyEmail@MyDomain.CC

 Incoming
  Imap
   Mail server: imap.one.com
   Username:  MyEmail@MyDomain.CC
   Password: MyRandomGeneratedPassword
   Connection type: SSL
   [x] Remove mail from server when deleted
   [  ] Partially download messages larger than [ ]
   Destination: /boot/home/mail/in

 Outgoing
  SMTP server: send.one.com
  Username:  MyEmail@MyDomain.CC
  Password: SameAsIncoming
  Connection type: SSL
  Login type: ESMTP
  Destination: /boot/home/mail/out

Settings
 [X] Check every [5] minutes
 Show notifications [While sending and receiving.

No mails can be received. Mail folder configuration not downloaded.

Under incoming, I can select

Configure IMAP Folders

Doing so results in

Imap Folders
 Failed to fetch available storage
  Could not connect to server "imap.one.com:
  Invalid Argument.

Syslog does not show any relevant errors that I can see. Where would I look for them? Maybe you can see them.

Attachments (1)

syslog (59.5 KB ) - added by mpxlbs 9 months ago.
Syslog output file.

Download all attachments as: .zip

Change History (6)

by mpxlbs, 9 months ago

Attachment: syslog added

Syslog output file.

comment:1 by humdinger, 9 months ago

You may find useful info by starting the mail_daemon from Terminal. As it's auto-restarted by the launch_daemon, you'll have to stop it first, before starting it from Terminal:

launch_roster stop x-vnd.Be-POST
/boot/system/servers/mail_daemon

Make sure the mail_daemon isn't still running after stopping the service by checking with ProcessController.

comment:2 by diver, 9 months ago

Description: modified (diff)
Keywords: mail removed

comment:3 by diver, 9 months ago

Description: modified (diff)

comment:4 by mpxlbs, 9 months ago

I'm not going to output what the terminal said, because it lists my entire password in plain text.

However, I think the problem might be that since I use a random generated password with every character available, except for spaces, that might be the problem, because:

OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN] Dovecot ready. CAPABILITY: IMAP4rev1, LITERAL+, SASL-IR, LOGIN-REFERRALS, ID, ENABLE, IDLE, AUTH=PLAIN A0000010 BAD Invalid characters in atom worker quit

Above that are my login details.

My password is over 32 characters in length and is generated by keepass.

Last edited 9 months ago by mpxlbs (previous) (diff)

comment:5 by mpxlbs, 7 months ago

Using hrev52860, still the same error message.

Could not connect to server "imap.one.com:

Invalid Argument.

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