Opened 2 months ago

Last modified 2 months ago

#15385 new bug

[1002:67DF] No video after booting live image hrev53521

Reported by: eddmnd Owned by: kallisti5
Priority: normal Milestone: Unscheduled
Component: Drivers/Graphics/radeon_hd Version: R1/Development
Keywords: Cc:
Blocked By: Blocking:
Has a Patch: no Platform: x86-64

Description

Image Used:
hrev53521
Anyboot ISO
AMD64

Booting From:
USB2 port

Hardware List:
CPU = AMD 'Radeon RX580'
GPU = AMD 'Ryzen 1600'
MB = Gigabyte 'AB350M-Gaming 3'
SD = Samsumg 'NVMe SSD 960 EVO M.2'
Monitor = AOC 'E2460SH'

Behavior:
Upon booting the live image, all icons proceed to light up. Afterwards, the screen flashes white then fills with black, and my monitor complains 'Input Not Supported'. The system does not enter KDL, or at least, I cannot see it do so.


Random Notes (ignore):
I tried the R1/beta1 image when it first released, and entered KDL, so there has been progress (it did not get past fourth icon back then). I did not report that error (sorry) but assume it's fixed now so thank you.
I do not know which category to strictly file this ticket under as I am unsure what's causing it.

Attachments (1)

syslog (418.9 KB ) - added by eddmnd 2 months ago.

Download all attachments as: .zip

Change History (8)

comment:1 by luroh, 2 months ago

By keeping <Shift> pressed during early boot, you may be able to enter the Haiku Boot Loader menu -> Select safe mode options -> Use fail-safe graphics driver (VESA).

With a bit of luck, you may then be able to find and exfiltrate the previous syslog from /boot/system/var/log/

Last edited 2 months ago by luroh (previous) (diff)

in reply to:  1 comment:2 by eddmnd, 2 months ago

Replying to luroh:

By keeping <Shift> pressed during early boot, you may be able to enter the Haiku Boot Loader menu -> Select safe mode options -> Use fail-safe graphics driver (VESA).

I tried holding shift just after selecting to boot the image from my UEFI, pressing shift before selecting the image, and holding both left and right shift both before and after the UEFI screen and nothing seems to happen, it attempts to boot as usual. The caps-lock key on my keyboard lights up when pressed if that means anything.

comment:3 by luroh, 2 months ago

Hammering <Space> like a madman during early boot is another trick that may or may not let you enter the boot menu. See if you can give that a try.

in reply to:  3 comment:4 by eddmnd, 2 months ago

Replying to luroh: That worked, thank you. After selecting that option I am now booted to the desktop. Unfortunately my mouse is not working (caps-lock light working so not frozen). I am going to try to find other mice I have around. If the other mice work I'll get the system log files posted, would a FAT drive be suitable (gonna copy them to this machine)? Need to go into the attic so may be while

comment:5 by luroh, 2 months ago

FAT should be fine. Let us know if you get stuck on that mouse problem.

by eddmnd, 2 months ago

Attachment: syslog added

comment:6 by eddmnd, 2 months ago

The mouse that did not work was a Razer 'DeathAdder Chroma' (I know, edgy). The mouse I'm using now is a Zowie 'FK1' and it works perfectly. I have attached the syslog through webpositive, as mounting r+w seems to have made my backup drive unrecognisable to my laptop (my own fault, I should've taken the warning more seriously, I just had no other disks around), hopefully it's recoverable.

Last edited 2 months ago by eddmnd (previous) (diff)

comment:7 by luroh, 2 months ago

Component: SystemDrivers/Graphics/radeon_hd
Owner: changed from nobody to kallisti5
Summary: Not outputting video (I assume) after booting live image hrev53521 seemingly successfully[1002:67DF] No video after booting live image hrev53521
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