While trying to view View Tickets page Internal server error ...

[herdemir]

How to Reproduce

(Just try to open "View Tickets") While doing a GET operation on /query, Trac issued an internal error.

(please provide additional details here)

User Agent was: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.1) Gecko/2008092121 Firefox/3.0.1

System Information

Trac	0.11.1
Python	2.5.1 (r251:54863, Nov 3 2007, 02:54:36) [C]
setuptools	0.6c8
psycopg2	2.0.6
Genshi	0.5
Pygments	0.10
Subversion	1.4.5 (r25188)
jQuery:	1.2.6

Python Traceback

Traceback (most recent call last):
  File "/opt/csw/lib/python/site-packages/Trac-0.11.1-py2.5.egg/trac/web/main.py", line 423, in _dispatch_request
    dispatcher.dispatch(req)
  File "/opt/csw/lib/python/site-packages/Trac-0.11.1-py2.5.egg/trac/web/main.py", line 219, in dispatch
    data, content_type)
  File "/opt/csw/lib/python/site-packages/Trac-0.11.1-py2.5.egg/trac/web/chrome.py", line 683, in render_template
    template = self.load_template(filename, method=method)
  File "/opt/csw/lib/python/site-packages/Trac-0.11.1-py2.5.egg/trac/web/chrome.py", line 667, in load_template
    return self.templates.load(filename, cls=cls)
  File "build/bdist.solaris-2.10-i86pc/egg/genshi/template/loader.py", line 221, in load
    filename, encoding=encoding)
  File "build/bdist.solaris-2.10-i86pc/egg/genshi/template/loader.py", line 259, in _instantiate
    allow_exec=self.allow_exec)
  File "build/bdist.solaris-2.10-i86pc/egg/genshi/template/base.py", line 377, in __init__
    self.stream = list(self._prepare(self._parse(source, encoding)))
  File "build/bdist.solaris-2.10-i86pc/egg/genshi/template/base.py", line 444, in _prepare
    cls=cls or self.__class__)
  File "build/bdist.solaris-2.10-i86pc/egg/genshi/template/loader.py", line 231, in load
    raise TemplateNotFound(filename, search_path)
TemplateNotFound: Template "query_results.html" not found

[nielx]

This is a known problem. There is a work-around, but I have disabled that one to do some investigation. Trac should now work properly again.

[nielx]

With the recent software update, the problem seems to have been fixed, though more time is needed to conclude that.