Opened 9 years ago

Closed 7 years ago

#5964 closed bug (invalid)

Booting Acer Extensa

Reported by: DFergATL Owned by: tqh
Priority: normal Milestone: R1
Component: Drivers/ACPI Version: R1/alpha2
Keywords: Cc:
Blocked By: Blocking:
Has a Patch: no Platform: All

Description

From this thread I was told to create a ticket for this issue http://www.haiku-os.org/community/forum/acer_extensa_54205687

I was able to get my Acer Extensa 5420 to boot and install Hakiu. However for it to boot I have to boot checking off both "Safe Mode" and "Disable ACPI" I am not sure what using the "safe mode" disables but I don't have network or usb when i boot in this mode.

I have attatched what I could based on the instructions mentioned previously. I do not know how to go about doing some of the steps and I could not find the /var..... log path. I am more then willing to learn a new trick or two. So, if you need something. Just give me instructions on how and I will do my best.

DFergATL@…

Attachments (1)

Acer Extensa (2.8 KB) - added by DFergATL 9 years ago.

Download all attachments as: .zip

Change History (12)

Changed 9 years ago by DFergATL

Attachment: Acer Extensa added

comment:1 in reply to:  description ; Changed 9 years ago by DFergATL

Replying to DFergATL:

From this thread I was told to create a ticket for this issue http://www.haiku-os.org/community/forum/acer_extensa_54205687

I was able to get my Acer Extensa 5420 to boot and install Hakiu. However for it to boot I have to boot checking off both "Safe Mode" and "Disable ACPI" I am not sure what using the "safe mode" disables but I don't have network or usb when i boot in this mode.

I have attatched what I could based on the instructions mentioned previously. I do not know how to go about doing some of the steps and I could not find the /var..... log path. I am more then willing to learn a new trick or two. So, if you need something. Just give me instructions on how and I will do my best.

DFergATL@…

P.S. Sorry about mulipul attatchments. I am doing this from WebPositive and I got errors when trying to attatch the file, tried multipul times. Then discoved that they were uploading...

comment:2 in reply to:  1 Changed 9 years ago by DFergATL

I am a complete idiot. I attatched the wrong files, they are from the wrong Pc. The laptop with the issue will not see my usb drive or connect to the internet. I do not know if this is because of booting into "safe mode" or if I just don't have drivers. Either way, I can't move the information from the laptop to the other PC in order to get it to you.

comment:3 Changed 9 years ago by tqh

No problem, since other things don't work it might be IRQ-routing bug #5. If you have linux you can mount the Haiku partition read-only by using 'mount -t befs /dev/[some partition] [mountpoint]'.

What happens when you don't disable it? Do you get a white text screen? If you could take a photo of that and a photo after entering the 'bt' command (backtrace).

Thanks for reporting. Please try extract the info if you can. It means a lot to be able to track it down.

comment:4 Changed 9 years ago by stippi

Sorry about the WebPositive attachment bug, couldn't investigate in time, although it was clear to me that it would better be fixed in time for the alpha...

As for learning some new tricks, a lot of it is documented when you the start page, it links a few HowTos for retrieving system information and the syslog, also on systems that don't boot.

comment:5 in reply to:  3 ; Changed 9 years ago by DFergATL

Replying to tqh:

No problem, since other things don't work it might be IRQ-routing bug #5. If you have linux you can mount the Haiku partition read-only by using 'mount -t befs /dev/[some partition] [mountpoint]'.

What happens when you don't disable it? Do you get a white text screen? If you could take a photo of that and a photo after entering the 'bt' command (backtrace).

Thanks for reporting. Please try extract the info if you can. It means a lot to be able to track it down.

I really wish I could give you more. What happens is everything goes fine up the "red rocket" after the red rocket lights up, there is some additional CD activity and then the CD stops. The "boot screen" is still up on the desktop. It doesn't KDL, as a matter of fact I feel that the system is in some way running. I can open/close the CD and get activity as if it is reading it. If there is a way to make Haiku boot in "verbose" mode I may be able to get you more information.

comment:6 in reply to:  4 Changed 9 years ago by DFergATL

Replying to stippi:

Sorry about the WebPositive attachment bug, couldn't investigate in time, although it was clear to me that it would better be fixed in time for the alpha...

As for learning some new tricks, a lot of it is documented when you the start page, it links a few HowTos for retrieving system information and the syslog, also on systems that don't boot.

NP, I am just greatfull to have Webpositive. I have been using it on an other PC that is able to boot and run Haiku from CD. I love it :) A very worthy successor to Netpositive. Thank you very much for all the hard work.

comment:7 Changed 9 years ago by cipri

I have an extensa 3000. I had to boot in safe mode, and then delete the "auich" driver, then I could start in normal mode. So perhaps you have the same problem with the audio-driver, see #4491 .

comment:8 in reply to:  5 ; Changed 9 years ago by bonefish

Replying to DFergATL:

If there is a way to make Haiku boot in "verbose" mode I may be able to get you more information.

If you have a FAT32 partition on the laptop or on a FAT32 USB stick/HD, there is a relatively easy way to provide a syslog: Reset (but don't power the machine off!), immediately enter the boot loader menu, and in the debug submenu choose to save the debug syslog to disk. More info: http://dev.haiku-os.org/wiki/ReportingBugs#KernelBugs. Since laptops usually don't have a reset button, not powering off the machine might not be possible, if the system hangs. If you can enter the kernel debugger (Alt-SysReq-D) and type there, it's not a problem, though (command reboot).

Moreover in the kernel debugger you can retrieve more useful information, via the command teams and threads for starters. All output also ends up in the debug syslog. If you can't access or save it for some reason, please take pictures of the screen.

comment:9 in reply to:  8 ; Changed 9 years ago by DFergATL

First, thank you to every here who gave me advise. here is what has happened.

It does not get as far today as it did yesterday. It doesn't boot as far as the Drive icon. Alt+SysReq+D did not work. I took pics of the screen only to discover i would have to go buy a new cable in order to connect my phone to my PC to get them to you. I can tell you that after watching the debug screen.. there are a number of things that are not supported. Plain and simple. I hope for better luck with beta 3, maybe at least then I might be able to get you more info. I would also like to consider getting a small laptop to run Haiku on. not a netbook, those 10inch screens are too small.

comment:10 in reply to:  9 Changed 9 years ago by DFergATL

I would also like to offer to do something a little "different" I am not using this laptop for much. I could, in theory, send to someone if they wish to work with it to get Haiku running. It has some fairly common chipset and could potentally open up a number of laptops for use with Haiku. so, if there is anyone, prefer the US as shipping overseas is expensive, let me know. By the way I would like it back :) anyway, just a thought..

David

comment:11 Changed 7 years ago by tqh

Resolution: invalid
Status: newclosed

Closing this as it's very old and probably fixed by irq-routing, reopen if not.

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