Opened 7 years ago

Last modified 5 months ago

#9414 new bug

Logitech Mouse not working

Reported by: max999 Owned by: mmlr
Priority: normal Milestone: R1
Component: Drivers/Input/USB-HID Version: R1/alpha4.1
Keywords: mouse usb hardware Cc:
Blocked By: Blocking:
Platform: All

Description (last modified by pulkomandy)

Logitech 2 Key Optical Usb Mouse not working P/N 810-001369 PID LZ001AK

Didnt work on any USB Port, the mouse is working fine on any other Operating System tested (including Windows and several *nix distributions). Replace it by a Logitech G9x. This one is working. On a Acer Aspire one 756.

~> listdev

device Serial bus controller (SMBus) [c|5|0]
  vendor 8086: Intel Corporation
  device 1e22: 7 Series/C210 Series Chipset Family SMBus Controller

device Mass storage controller (SATA controller, AHCI 1.0) [1|6|1]
  vendor 8086: Intel Corporation
  device 1e03: 7 Series Chipset Family 6-port SATA Controller [AHCI mode]

device Bridge (ISA bridge) [6|1|0]
  vendor 8086: Intel Corporation
  device 1e5f: 7 Series Chipset Family LPC Controller

device Serial bus controller (USB controller, EHCI) [c|3|20]
  vendor 8086: Intel Corporation
  device 1e26: 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1

device Generic system peripheral (SD Host controller) [8|5|1]
  vendor 14e4: Broadcom Corporation
  device 16bc: NetXtreme BCM57765 Memory Card Reader

device Network controller (Ethernet controller) [2|0|0]
  vendor 14e4: Broadcom Corporation
  device 16b5: NetLink BCM57785 Gigabit Ethernet PCIe

device Bridge (PCI bridge, Normal decode) [6|4|0]
  vendor 8086: Intel Corporation
  device 1e14: 7 Series/C210 Series Chipset Family PCI Express Root Port 3

device Network controller [2|80|0]
  vendor 14e4: Broadcom Corporation
  device 4727: BCM4313 802.11b/g/n Wireless LAN Controller

device Bridge (PCI bridge, Normal decode) [6|4|0]
  vendor 8086: Intel Corporation
  device 1e12: 7 Series/C210 Series Chipset Family PCI Express Root Port 2

device Bridge (PCI bridge, Normal decode) [6|4|0]
  vendor 8086: Intel Corporation
  device 1e10: 7 Series/C210 Series Chipset Family PCI Express Root Port 1

device Multimedia controller (Audio device) [4|3|0]
  vendor 8086: Intel Corporation
  device 1e20: 7 Series/C210 Series Chipset Family High Definition Audio Controller

device Serial bus controller (USB controller, EHCI) [c|3|20]
  vendor 8086: Intel Corporation
  device 1e2d: 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2

device Communication controller [7|80|0]
  vendor 8086: Intel Corporation
  device 1e3a: 7 Series/C210 Series Chipset Family MEI Controller #1

device Display controller (VGA compatible controller, VGA controller) [3|0|0]
  vendor 8086: Intel Corporation
  device 0106: 2nd Generation Core Processor Family Integrated Graphics Controller

device Bridge (Host bridge) [6|0|0]
  vendor 8086: Intel Corporation
  device 0104: 2nd Generation Core Processor Family DRAM Controller

~> listusb -v

[Device /dev/bus/usb/0/0/2]
    Class .................. 0xef (Miscellaneous)
    Subclass ............... 0x02
    Protocol ............... 0x01
    Max Endpoint 0 Packet .. 64
    USB Version ............ 0x0200
    Vendor ID .............. 0x04f2 (Chicony Electronics Co., Ltd)
    Product ID ............. 0xb336
    Product Version ........ 0x1308
    Manufacturer String .... "HD WebCam"
    Product String ......... "HD WebCam"
    Serial Number .......... ""
    [Configuration 0]
        Configuration String . ""
        [Interface 0]
            [Alternate 0 active]
                Class .............. 0x0e (Video)
                Subclass ........... 0x01
                Protocol ........... 0x00
                Interface String ... "HD WebCam"
                [Endpoint 0]
                    MaxPacketSize .... 16
                    Interval ......... 7
                    Type ............. Interrupt
                    Direction ........ Input
                [Descriptor 0]
                    Type ............. 0x24
                    Data ............. 01 00 01 4f 00 80 c3 c9 01 01 01 
                [Descriptor 1]
                    Type ............. 0x24
                    Data ............. 06 06 b0 d0 bb 68 a4 61 83 4b 90 b7 a6 21 5f 3c 4f 70 18 01 02 03 ff ff ff 00 
                [Descriptor 2]
                    Type ............. 0x24
                    Data ............. 02 01 01 02 00 00 00 00 00 00 00 00 03 04 00 00 
                [Descriptor 3]
                    Type ............. 0x24
                    Data ............. 05 02 01 00 00 02 3f 05 00 
                [Descriptor 4]
                    Type ............. 0x24
                    Data ............. 03 03 01 01 00 02 00 
                [Descriptor 5]
                    Type ............. 0x25
                    Data ............. 03 10 00 
        [Interface 1]
            [Alternate 0 active]
                Class .............. 0x0e (Video)
                Subclass ........... 0x02
                Protocol ........... 0x00
                Interface String ... "HD WebCam"
                [Descriptor 0]
                    Type ............. 0x24
                    Data ............. 01 02 19 02 82 00 03 01 01 00 01 00 00 
                [Descriptor 1]
                    Type ............. 0x24
                    Data ............. 04 01 07 59 55 59 32 00 00 10 00 80 00 00 aa 00 38 9b 71 10 01 00 00 00 00 
                [Descriptor 2]
                    Type ............. 0x24
                    Data ............. 05 01 01 80 02 e0 01 00 00 65 04 00 00 ca 08 00 60 09 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 3]
                    Type ............. 0x24
                    Data ............. 05 02 01 a0 00 78 00 00 50 46 00 00 a0 8c 00 00 96 00 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 4]
                    Type ............. 0x24
                    Data ............. 05 03 01 b0 00 90 00 00 d0 5c 00 00 a0 b9 00 00 c6 00 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 5]
                    Type ............. 0x24
                    Data ............. 05 04 01 40 01 f0 00 00 40 19 01 00 80 32 02 00 58 02 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 6]
                    Type ............. 0x24
                    Data ............. 05 05 01 60 01 20 01 00 40 73 01 00 80 e6 02 00 18 03 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 7]
                    Type ............. 0x24
                    Data ............. 05 06 01 00 05 d0 02 00 00 ca 08 00 00 ca 08 00 20 1c 00 40 42 0f 00 01 40 42 0f 00 
                [Descriptor 8]
                    Type ............. 0x24
                    Data ............. 05 07 01 80 02 e0 01 00 00 65 04 00 00 ca 08 00 60 09 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 9]
                    Type ............. 0x24
                    Data ............. 0d 01 01 04 
                [Descriptor 10]
                    Type ............. 0x24
                    Data ............. 06 02 07 01 01 00 00 00 00 
                [Descriptor 11]
                    Type ............. 0x24
                    Data ............. 07 01 01 80 02 e0 01 00 80 97 06 00 00 2f 0d 00 10 0e 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 12]
                    Type ............. 0x24
                    Data ............. 07 02 01 a0 00 78 00 00 78 69 00 00 f0 d2 00 00 e1 00 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 13]
                    Type ............. 0x24
                    Data ............. 07 03 01 b0 00 90 00 00 38 8b 00 00 70 16 01 00 29 01 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 14]
                    Type ............. 0x24
                    Data ............. 07 04 01 40 01 f0 00 00 e0 a5 01 00 c0 4b 03 00 84 03 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 15]
                    Type ............. 0x24
                    Data ............. 07 05 01 60 01 20 01 00 e0 2c 02 00 c0 59 04 00 a4 04 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 16]
                    Type ............. 0x24
                    Data ............. 07 06 01 00 05 d0 02 00 80 c6 13 00 00 8d 27 00 30 2a 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 17]
                    Type ............. 0x24
                    Data ............. 07 07 01 80 02 e0 01 00 80 97 06 00 00 2f 0d 00 10 0e 00 15 16 05 00 02 15 16 05 00 2a 2c 0a 00 
                [Descriptor 18]
                    Type ............. 0x24
                    Data ............. 0d 01 01 04 
            [Alternate 1]
                Class .............. 0x0e (Video)
                Subclass ........... 0x02
                Protocol ........... 0x00
                Interface String ... "HD WebCam"
                [Endpoint 0]
                    MaxPacketSize .... 5120
                    Interval ......... 1
                    Type ............. Isochronous
                    Direction ........ Input
            [Alternate 2]
                Class .............. 0x0e (Video)
                Subclass ........... 0x02
                Protocol ........... 0x00
                Interface String ... "HD WebCam"
                [Endpoint 0]
                    MaxPacketSize .... 3072
                    Interval ......... 1
                    Type ............. Isochronous
                    Direction ........ Input
            [Alternate 3]
                Class .............. 0x0e (Video)
                Subclass ........... 0x02
                Protocol ........... 0x00
                Interface String ... "HD WebCam"
                [Endpoint 0]
                    MaxPacketSize .... 1024
                    Interval ......... 1
                    Type ............. Isochronous
                    Direction ........ Input
            [Alternate 4]
                Class .............. 0x0e (Video)
                Subclass ........... 0x02
                Protocol ........... 0x00
                Interface String ... "HD WebCam"
                [Endpoint 0]
                    MaxPacketSize .... 512
                    Interval ......... 1
                    Type ............. Isochronous
                    Direction ........ Input
[Device /dev/bus/usb/0/0/hub]
    Class .................. 0x09 (Hub)
    Subclass ............... 0x00
    Protocol ............... 0x01
    Max Endpoint 0 Packet .. 64
    USB Version ............ 0x0200
    Vendor ID .............. 0x8087 (Intel Corp.)
    Product ID ............. 0x0024 (Integrated Rate Matching Hub)
    Product Version ........ 0x0000
    Manufacturer String .... ""
    Product String ......... ""
    Serial Number .......... ""
    [Configuration 0]
        Configuration String . ""
        [Interface 0]
            [Alternate 0 active]
                Class .............. 0x09 (Hub)
                Subclass ........... 0x00
                Protocol ........... 0x00
                Interface String ... ""
                [Endpoint 0]
                    MaxPacketSize .... 1
                    Interval ......... 12
                    Type ............. Interrupt
                    Direction ........ Input
    Hub ports count......... 4
    Hub Controller Current.. 0mA
      Port 1 status....... 0100.0000 Power
      Port 2 status....... 0100.0000 Power
      Port 3 status....... 0503.0000 Connect Enable Power Highspeed
      Port 4 status....... 0100.0000 Power
[Device /dev/bus/usb/0/hub]
    Class .................. 0x09 (Hub)
    Subclass ............... 0x00
    Protocol ............... 0x00
    Max Endpoint 0 Packet .. 64
    USB Version ............ 0x0200
    Vendor ID .............. 0x0000
    Product ID ............. 0x0000
    Product Version ........ 0x0200
    Manufacturer String .... "HAIKU Inc."
    Product String ......... "EHCI RootHub"
    Serial Number .......... ""
    [Configuration 0]
        Configuration String . ""
        [Interface 0]
            [Alternate 0 active]
                Class .............. 0x09 (Hub)
                Subclass ........... 0x00
                Protocol ........... 0x00
                Interface String ... ""
                [Endpoint 0]
                    MaxPacketSize .... 8
                    Interval ......... 255
                    Type ............. Interrupt
                    Direction ........ Input
                [Descriptor 0]
                    Type ............. 0x29
                    Data ............. 02 00 00 00 00 00 ff 
    Hub ports count......... 2
    Hub Controller Current.. 0mA
      Port 1 status....... 0503.0000 Connect Enable Power Highspeed
      Port 2 status....... 0100.0000 Power
[Device /dev/bus/usb/1/0/2]
    Class .................. 0x00 (Per-interface classes)
    Subclass ............... 0x00
    Protocol ............... 0x00
    Max Endpoint 0 Packet .. 8
    USB Version ............ 0x0200
    Vendor ID .............. 0x046d (Logitech, Inc.)
    Product ID ............. 0xc05d (Optical Mouse)
    Product Version ........ 0x5300
    Manufacturer String .... "Logitech"
    Product String ......... "USB Optical Mouse"
    Serial Number .......... ""
    [Configuration 0]
        Configuration String . ""
        [Interface 0]
            [Alternate 0 active]
                Class .............. 0x03 (HID)
                Subclass ........... 0x01
                Protocol ........... 0x02
                Interface String ... ""
                [Endpoint 0]
                    MaxPacketSize .... 5
                    Interval ......... 10
                    Type ............. Interrupt
                    Direction ........ Input
                [Descriptor 0]
                    Type ............. 0x21
                    Data ............. 11 01 00 01 22 34 00 
[Device /dev/bus/usb/1/0/3]
    Class .................. 0x00 (Per-interface classes)
    Subclass ............... 0x00
    Protocol ............... 0x00
    Max Endpoint 0 Packet .. 8
    USB Version ............ 0x0200
    Vendor ID .............. 0x046d (Logitech, Inc.)
    Product ID ............. 0xc066
    Product Version ........ 0x5802
    Manufacturer String .... "Logitech"
    Product String ......... "G9x Laser Mouse"
    Serial Number .......... "7717C324440018"
    [Configuration 0]
        Configuration String . "U58.02_B0018"
        [Interface 0]
            [Alternate 0 active]
                Class .............. 0x03 (HID)
                Subclass ........... 0x01
                Protocol ........... 0x02
                Interface String ... ""
                [Endpoint 0]
                    MaxPacketSize .... 8
                    Interval ......... 1
                    Type ............. Interrupt
                    Direction ........ Input
                [Descriptor 0]
                    Type ............. 0x21
                    Data ............. 11 01 00 01 22 43 00 
        [Interface 1]
            [Alternate 0 active]
                Class .............. 0x03 (HID)
                Subclass ........... 0x00
                Protocol ........... 0x00
                Interface String ... ""
                [Endpoint 0]
                    MaxPacketSize .... 20
                    Interval ......... 1
                    Type ............. Interrupt
                    Direction ........ Input
                [Descriptor 0]
                    Type ............. 0x21
                    Data ............. 11 01 00 01 22 7a 00 
[Device /dev/bus/usb/1/0/hub]
    Class .................. 0x09 (Hub)
    Subclass ............... 0x00
    Protocol ............... 0x01
    Max Endpoint 0 Packet .. 64
    USB Version ............ 0x0200
    Vendor ID .............. 0x8087 (Intel Corp.)
    Product ID ............. 0x0024 (Integrated Rate Matching Hub)
    Product Version ........ 0x0000
    Manufacturer String .... ""
    Product String ......... ""
    Serial Number .......... ""
    [Configuration 0]
        Configuration String . ""
        [Interface 0]
            [Alternate 0 active]
                Class .............. 0x09 (Hub)
                Subclass ........... 0x00
                Protocol ........... 0x00
                Interface String ... ""
                [Endpoint 0]
                    MaxPacketSize .... 1
                    Interval ......... 12
                    Type ............. Interrupt
                    Direction ........ Input
    Hub ports count......... 4
    Hub Controller Current.. 0mA
      Port 1 status....... 0100.0000 Power
      Port 2 status....... 0100.0000 Power
      Port 3 status....... 0303.0000 Connect Enable Power Lowspeed
      Port 4 status....... 0103.0000 Connect Enable Power Fullspeed
[Device /dev/bus/usb/1/hub]
    Class .................. 0x09 (Hub)
    Subclass ............... 0x00
    Protocol ............... 0x00
    Max Endpoint 0 Packet .. 64
    USB Version ............ 0x0200
    Vendor ID .............. 0x0000
    Product ID ............. 0x0000
    Product Version ........ 0x0200
    Manufacturer String .... "HAIKU Inc."
    Product String ......... "EHCI RootHub"
    Serial Number .......... ""
    [Configuration 0]
        Configuration String . ""
        [Interface 0]
            [Alternate 0 active]
                Class .............. 0x09 (Hub)
                Subclass ........... 0x00
                Protocol ........... 0x00
                Interface String ... ""
                [Endpoint 0]
                    MaxPacketSize .... 8
                    Interval ......... 255
                    Type ............. Interrupt
                    Direction ........ Input
                [Descriptor 0]
                    Type ............. 0x29
                    Data ............. 02 00 00 00 00 00 ff 
    Hub ports count......... 2
    Hub Controller Current.. 0mA
      Port 1 status....... 0503.0000 Connect Enable Power Highspeed
      Port 2 status....... 0100.0000 Power

~> tail /var/log/syslog

KERN: Mouse device exiting, Device not ready
KERN: usb hub 29: port 2: new device connected
KERN: usb error ehci -1: qtd (0x0544b800) error: 0x00048141
KERN: usb error control pipe 49: timeout waiting for queued request to complete
KERN: usb_hid: error waiting for report: Device stalled
KERN: usb error ehci -1: qtd (0x05416e00) error: 0x00080e42
KERN: usb hub 29: port 2: device removed
KERN: Mouse device exiting, Device not ready
KERN: usb hub 29: port 2: new device connected

~> listimage | grep drivers

   53                  /boot/system/add-ons/kernel/drivers/dev/console 0x817cd000 0x817cf000    0          0
   54                  /boot/system/add-ons/kernel/drivers/dev/dprintf 0x81671000 0x81672000    0          0
   55                     /boot/system/add-ons/kernel/drivers/dev/null 0x81644000 0x81645000    0          0
   56                   /boot/system/add-ons/kernel/drivers/dev/random 0x81685000 0x81688000    0          0
   57                      /boot/system/add-ons/kernel/drivers/dev/tty 0x8168d000 0x81696000    0          0
   58                     /boot/system/add-ons/kernel/drivers/dev/zero 0x8164b000 0x8164c000    0          0
  504           /boot/system/add-ons/kernel/drivers/power/acpi_battery 0x817ef000 0x817f1000    0          0
 1034   /boot/system/add-ons/kernel/drivers/dev/graphics/intel_extreme 0x81585000 0x81589000    0          0
 1116            /boot/system/add-ons/kernel/drivers/dev/graphics/vesa 0x8158d000 0x81591000    0          0
 1186         /boot/system/add-ons/kernel/drivers/dev/net/broadcom570x 0xdd61b000 0xdd63b000    0          0
 1244            /boot/system/add-ons/kernel/drivers/dev/input/usb_hid 0xdd6c3000 0xdd6cf000    0          0
 1258              /boot/system/add-ons/kernel/drivers/dev/input/wacom 0xdd692000 0xdd694000    0          0
 1693        /boot/system/add-ons/kernel/drivers/dev/power/acpi_button 0x8116c000 0x8116d000    0          0
 1796              /boot/system/add-ons/kernel/drivers/dev/bus/usb_raw 0xdd769000 0xdd76b000    0          0
 1802         /boot/system/add-ons/kernel/drivers/dev/audio/hmulti/hda 0xdd7a1000 0xdd7ac000    0          0
TEAM 3891 (/bin/grep --color=auto drivers):

Change History (3)

comment:1 by pulkomandy, 6 years ago

Component: User InterfaceDrivers/Mouse/USB
Owner: changed from stippi to mmlr

comment:2 by waddlesplash, 17 months ago

Component: Drivers/Mouse/USBDrivers/Input/USB-HID

component -> USB-HID (new)

comment:3 by pulkomandy, 5 months ago

Description: modified (diff)

Might work better with hrev53816, can you retry?

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