Opened 8 years ago

Closed 10 months ago

#7940 closed bug (fixed)

Dell Inspiron M5030, install medium will not boot.

Reported by: BURGINABC Owned by: nobody
Priority: normal Milestone: R1
Component: - General Version: R1/alpha3
Keywords: install boot Cc:
Blocked By: Blocking:
Has a Patch: no Platform: x86

Description

Specs of computer: 64-bit AMD Athlon II dual-core processor. 4GB RAM, Ati Mobility radeon graphics card with 256 MB graphics memory.

It showed the splash screen, a few of the icons lit up, and then the disc stopped spinning, the loading process just stopped completely. It wasn't the disc's fault, the disc installed successfully to an old pentium 4 desktop soon afterward.

Attachments (2)

m5030.txt (16.5 KB ) - added by scottmc 6 years ago.
lshw under ubuntu on an inspirion m5030
image.jpg (145.4 KB ) - added by scottmc 5 years ago.

Download all attachments as: .zip

Change History (15)

comment:1 by BURGINABC, 8 years ago

Note that when I tagged it as x86-64, I was referring to the processor, not the build of haiku. the build of haiku was 32 bit. however, x86-64 processors are supposed to be backwards compatible with 32-bit OS, so I wouldn't think that that would be the problem...

comment:2 by anevilyak, 8 years ago

Which icon was the last one to light up before it froze?

comment:3 by bonefish, 8 years ago

Platform: x86-64x86

The "Platform" field is supposed to refer to the Haiku platform, not the target architecture. ATM that isn't all that interesting, but once the x86-64 port is working it will be.

At any rate, please attach the syslog, if possible.

comment:4 by BURGINABC, 8 years ago

syslog? I'm sorry, but I don't know what that is. Is that what bash gives you when you input the "dmesg" command? or is it something else?

As for which splashscreen icon it stopped on, I tried it again and it made it to the third icon.

comment:5 by ttcoder, 8 years ago

There's some info in http://dev.haiku-os.org/wiki/ReportingBugs -- basically you access it from the bootloader or (easier) from another OS that can read BFS, and attach it to this ticket page.

comment:6 by BURGINABC, 8 years ago

I read the wiki article and...

If the syslog is supposed to be stored in the Be File System, than that means it doesn't exist. the install disc never came close to the part where you format a partition as BFS, as it never left the splash screen. The little partition I made in preparation for Haiku is still unformatted as yet, since my version of GParted doesn't seem to be able to create BFS.

Sorry...

comment:7 by anevilyak, 8 years ago

Not necessarily: the boot loader keeps an in-memory syslog buffer up until it finds a disk to write it back to ; if you can soft reboot your machine (aka, some way that does not involve powering off) after it hangs, you can enter the boot loader again immediately after reboot by holding left shift immediately after the BIOS finishes and the CD boot starts. From there you can go to the debug options menu, where there will be an option to write that syslog to a FAT32 USB stick if you have one plugged in at time of boot.

comment:8 by BURGINABC, 8 years ago

sorry... but as far as I know, my only option when it hangs on the splashscreen is a hard shutdown. if it's possible to soft reboot from there on my machine, I don't know how...

sorry if my bug report is a dead end...

comment:9 by yongcong, 8 years ago

IMHO, the phenomenon is similar as the issue on AMD C1E with no ARAT platform. I suggest try the patch in #8111

comment:10 by tqh, 8 years ago

The patch is applied in hrev44025. Please test with nightly that has this change.

by scottmc, 6 years ago

Attachment: m5030.txt added

lshw under ubuntu on an inspirion m5030

comment:11 by scottmc, 6 years ago

With a recent nightly mine sometimes gets through all of the startup icons and then goes to a split black and white screen. One left have one color the right half another. If I press left space during boot and pick failsafe video mode it then only goes to the disks icon and then bails after a minute or two saying it couldn't find any boot partitions. Note that I have installed a 1TB hard drive on this laptop and the Haiku partitions are slated to be the 2nd 3rd and 4th partitons, with each of the 4 partitions being about 250GB in size. So all of the Haiku parttions start past the 200GB mark, if that matters.

by scottmc, 5 years ago

Attachment: image.jpg added

comment:12 by waddlesplash, 10 months ago

Still an issue?

comment:13 by scottmc, 10 months ago

Resolution: fixed
Status: newclosed

I think I got Haiku R1B1 to boot from and install from a DVD on my M5030. But I can't recheck it at this time since it died a few weeks ago. Let's close this for now as probably fixed.

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